Privacy Policy

Exototi Privacy Policy – Malaysia User Data Protection

Your privacy is something we take seriously. This document explains exactly what data we collect, why we need it, how it's protected, and your rights as an exototi platform user.

Updated: January 2026

Quick Summary — The Most Important Things You Should Know

Your data is fully encrypted

All personal and financial information is encrypted with 256-bit SSL during transmission and storage.

No sale of data to third parties

Exototi has never sold, rented, or shared your personal data with advertisers or data brokers.

You can access & delete your data

You have the right to request a copy of your personal data or request account deletion at any time.

Cookies for basic functionality & analytics only

We use cookies to ensure the platform functions properly and to understand how users engage with our services.

You can unsubscribe from notifications

Any marketing communications from exototi can be disabled through your account settings.

24/7 privacy support

For any privacy-related enquiries, the exototi support team is available via live chat at any time.

Note: This Privacy Policy applies to all users of the Exototi platform, including the website, Android and iOS mobile apps, and all related services provided under the Exototi brand.

1

Introduction & Scope of Privacy Policy

Exototi is fully committed to protecting the privacy of all its users. This Privacy Policy describes our practices for collecting, using, storing, and protecting the personal information you provide to us when using Exototi services.

As a platform serving users in Malaysia, we comply with all applicable data protection requirements and continuously strive to exceed the minimum standards set. We believe user trust is our most valuable asset, and protecting your data is how we uphold it.

By registering or using any Exototi service, you give your consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform. We encourage you to read this document in full and contact us if any section is unclear.

2

Types of Personal Data Collected

Exototi only collects data that is strictly necessary to provide a safe, legitimate, and fully functional service. Below is a complete overview of the types of data we collect:

Data Category Example Information Collection Method
Personal Identity Full name, date of birth, MyKad/passport number Account Registration & KYC
Contact Information Email address, phone number Account registration
Financial Data Bank account number, bank name, transaction history Deposit & withdrawal
Technical Data IP address, device type, browser, operating system Automatically during use
Behavioural Data Game history, wagering activity, active session time Automatically during use
  • We do not collect biometric data beyond KYC verification images required by law
  • Social media data or external profiles are not collected without your explicit consent
  • Information about religious beliefs, political views, or other sensitive data is never collected
3

Personal Data Usage Purpose

Every piece of data exototi collects is used for a specific, legitimate purpose. We do not use user data for purposes unrelated to the provision of our services.

  • Identity verification: To verify that every account is owned by a real, eligible individual
  • Transaction processing: To process deposits, withdrawals, and all financial activity securely and accurately
  • Legal compliance: To fulfil KYC, AML, and related regulatory compliance obligations
  • Account security: To detect and prevent fraud, unauthorised access, and suspicious activity
  • Platform improvements: To understand how users interact with the platform and improve the overall user experience
  • Customer support: To provide relevant assistance and resolve issues efficiently
  • Service communications: To send important notifications related to your account, transactions, and security
  • Marketing (with consent): To inform you about the latest exototi promotions and offers, where you have consented to receive such communications

You can withdraw consent for marketing communications at any time through your account settings or by contacting our support team.

4

Data Sharing with Third Parties

Exototi does not sell, rent, or commercialise users' personal data in any form. Data sharing only occurs in limited and lawful circumstances as described below.

  • Payment providers: Transaction information is shared with banks and payment providers (DuitNow, FPX) as required to process your deposits and withdrawals
  • KYC verification services: Identity documents are processed through a secure, certified identity verification system
  • Game providers: Limited game session information is shared with third-party game providers for technical operational purposes
  • Legal authority: Data is shared when required by court order, warrant, or lawful direction from the relevant authorities
  • Analytics services: Aggregated and anonymised data is shared with analytics services to help us understand platform performance

All third parties receiving exototi user data are required to meet data protection standards equal to or stricter than our own. Legally binding data protection agreements are signed with all third-party partners.

5

Security & Data Protection

Exototi invests seriously in data security infrastructure. We use a combination of technology, procedures, and policies to ensure your data remains protected from unauthorised access, disclosure, modification, or destruction.

  • 256-bit SSL encryption for all data in transit between your device and our servers
  • Stored data encryption using AES-256 standard for sensitive information
  • Two-factor authentication is available for all accounts as an added layer of security
  • Real-time security threat monitoring 24 hours a day by a dedicated security team
  • Regular security penetration testing by independent third parties
  • Strict internal access controls — only staff who require access to specific data are permitted
  • Secure data backups and tested disaster recovery procedures

While we take every reasonable precaution, no security system is one hundred percent perfect. We encourage you to use a strong, unique password and enable two-factor authentication for maximum protection.

6

Cookies & Tracking Technologies

Exototi uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and help us understand how users interact with our services.

Cookie Types Purpose Duration
Essential Cookies Required for core platform functions such as login sessions and security Session / 24 hours
Preference Cookies Remember your preference settings such as language and display 30 days
Analytics Cookies Helps us understand platform usage for continuous improvement 90 days
Security Cookies Detect and prevent fraudulent activity and unauthorized access 7 days

You can manage or delete cookies through your web browser settings. Please note that deleting essential cookies may affect platform functionality and your login experience.

7

Data Retention & Deletion

Exototi retains users' personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable laws and regulatory obligations.

  • Active account data: Retained for as long as your account is active and for the required period following account closure
  • Financial transaction records: Retained for a minimum of 7 years in accordance with financial compliance and anti-money laundering requirements
  • KYC documents: Retained for the period mandated by applicable compliance laws
  • Technical logs: Retained for 90 days for troubleshooting and security purposes
  • Marketing data: Deleted within 30 days after you withdraw consent

When data is no longer needed, it is securely deleted or anonymised using certified data deletion procedures. Account deletion requests will be processed within 30 business days, subject to applicable mandatory retention requirements.

8

Your Rights Regarding Personal Data

As an exototi user, you have certain rights regarding your personal data. We respect these rights and will help you exercise them within a reasonable timeframe.

Right of Access

Request a copy of all personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure

Request data deletion under certain circumstances permitted by law

Right to Object

Object to data processing for direct marketing purposes

To exercise any of the above rights, contact the exototi support team via in-platform live chat, clearly stating your request. We will process your request within 30 business days and notify you if additional time is required.

9

Children's Privacy & Age Restrictions

Exototi is a platform designed exclusively for adults aged 18 and above. We do not intentionally collect personal data from individuals under 18 years of age.

If you find that a minor has accessed the Exototi platform or registered an account, please notify us immediately through customer support. We will take immediate action to close the account and delete all associated data.

Parents and guardians are encouraged to use parental control software and discuss with their children the risks of accessing online gaming platforms. Exototi fully supports efforts to ensure this platform is only used by eligible and qualified users.

10

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us.

  • Live Chat: The fastest way — accessible directly within the Exototi platform, available 24/7
  • Privacy Email: [email protected] with the subject line "Privacy Enquiry"
  • Response time: We are committed to responding to all privacy inquiries within 3 business days

Exototi reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. You will be notified of material changes via in-platform notifications. The date of the latest revision is always displayed at the top of this document.

Our Privacy Commitment

Six Ways Exototi Protects Your Data

Privacy protection isn't just about legal compliance — it's about respecting the trust you place in us.

End-to-End Encryption

All sensitive data — from login credentials to bank account details — is encrypted using 256-bit SSL during transmission and AES-256 at rest. No data travels in plain text anywhere within our systems.

No Sale of Personal Data

Exototi has never, and will never, sell or rent users' personal data to data brokers, advertisers, or third parties for commercial purposes. Your data belongs entirely to you.

Strict Internal Access Controls

Only Exototi staff with a legitimate business need may access user data, and only the portion of data relevant to their role. All access is logged and regularly audited.

Analytics Data Anonymization

Data used for platform analytics and product improvement is fully anonymised before processing. This means no information that can individually identify you is present in our analytics.

Regular Security Audits

Exototi's data security infrastructure is regularly tested by independent security experts through penetration testing and code audits. Vulnerabilities identified are addressed promptly in accordance with our incident response protocol.

Full User-Owned Control

You can review, amend, or request deletion of your personal data at any time. Privacy settings and communication preferences can be managed directly from your account without needing to contact support.

User Rights

Your Privacy Rights at Exototi

Every exototi user has rights that we take seriously and are ready to help you exercise

Access

View the data we hold about you

Correction

Correct inaccurate or incorrect data

Deletion

Request data deletion under eligible circumstances

Restriction

Restrict data processing in certain situations

Mobile

Receive your data in a machine-readable format

Objection

Object to processing for direct marketing

Related Documents

Your Data Is Safe. Our Platform Is Trusted.

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